IT for retail and logistics
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
30 Aug 2019
How to mitigate IoT security risks to tap business benefits
Security concerns are preventing many businesses from adopting IoT-based technologies, but with a bit of planning, the business benefits can be realised by mitigating the risk Continue Reading
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Feature
28 Aug 2019
Building a 5G city: Bristol’s valuable lessons for the UK’s digital future
West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath Continue Reading
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News
28 Aug 2019
Ransomware has evolved into a serious enterprise threat
Ransomware has seen a resurgence since the start of 2019, with cyber criminals changing code and tactics to target enterprises and local authorities for higher ransom payments, McAfee researchers warn Continue Reading
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News
27 Aug 2019
Employees, MSPs and developers top third-party risks
Employees, managed service providers and developers are the top sources of third-party risks in terms of data security, a survey reveals, highlighting the value of workplace monitoring Continue Reading
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News
23 Aug 2019
IR35 reforms: HMRC defends off-payroll rules guidance against "woeful" IPSE jibes
HMRC promises there are more preparatory materials in the pipeline to help the private sector prepare for the April 2020 IR35 rules, after IPSE brands its current guidance "woeful" Continue Reading
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News
22 Aug 2019
A helping hand from the Nordics in the eye of the GDPR storm
Nordic IT companies are well suited to supporting enterprises in their data protection projects, even though openness is more natural to them Continue Reading
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Podcast
21 Aug 2019
Podcast: The Computer Weekly Downtime Upload – Episode 29
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald take a look back at the last 28 podcasts ahead of the summer podcast pause Continue Reading
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News
20 Aug 2019
Buyers think SD-WAN is too expensive and complicated
Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report Continue Reading
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Feature
15 Aug 2019
Private 5G networks: Are they the right choice for you?
The concept of dedicated private mobile networks for large enterprises is not a new one, but with the advent of ultrafast 5G networks, they are starting to attract more interest Continue Reading
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News
15 Aug 2019
Latest Post Office Horizon problems fixed with software update to blame
The Post Office has fixed the latest problems with its Horizon system, affecting hundreds of branches Continue Reading
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News
15 Aug 2019
Formjacking dominates web-related data breaches
Formjacking has become one of the most popular data stealing methods, say researchers, who urge commercial websites to review all third-party coding practices without delay Continue Reading
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Feature
13 Aug 2019
What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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News
12 Aug 2019
Over 40% of UK shoppers want store-specific stock information
Shoppers want to use mobile or the web to see availability of items in stores near them in a growing trend towards convenience shopping Continue Reading
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News
12 Aug 2019
Hundreds of Post Office branches hit by new Horizon problem
Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update Continue Reading
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News
08 Aug 2019
Cyber criminals hijacking legitimate website comms
Criminals are exploiting firms’ use of online feedback methods to distribute spam and phishing emails, security researchers warn Continue Reading
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Tip
05 Aug 2019
7 ways to improve your retail sales
Retailers, especially traditional brick-and-mortar retailers, need to throw caution to the wind and follow these seven tips to spur sales and provide remarkable retail. Continue Reading
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News
05 Aug 2019
Nordic banks move into wearable payment technology
Payment by watch or watch strap is now an option for customers of two banks in Sweden Continue Reading
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News
31 Jul 2019
How Singapore’s NTUC Enterprise is embracing digital transformation
NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading
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News
31 Jul 2019
Middle East businesses welcome Amazon Web Services region launch
Bahrain AWS region, with three datacentres, links Middle East to AWS's global network and will help to accelerate digital transformation Continue Reading
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News
23 Jul 2019
Data breach costs on the rise, IBM study shows
Data breach costs have risen in the past decade, and the financial impact can be felt for years. Breaches posing a growing risk for small businesses, a study shows, underlining the importance of incident response Continue Reading
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E-Zine
23 Jul 2019
How Apollo 11 influenced modern computing
In this week’s Computer Weekly, on the 50th anniversary of the Moon landings we look at the influence Apollo 11 had on modern hardware and software. Our latest buyer’s guide examines data protection. And we find out how retailers with physical stores are using technology to respond to the rise of online shopping. Read the issue now. Continue Reading
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News
19 Jul 2019
Warzone bulletproof hosts protecting Magecart group
Security researchers have discovered a Magecart group operating with impunity using bulletproof hosting services, including one in battle-scarred Ukraine Continue Reading
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News
18 Jul 2019
CIO interview: Kieran Delaney, director of IT, Innserve
After 13 years at the drinks dispensing firm, Delaney moved into the top IT leadership role and has set out about using technology to empower workers across the company Continue Reading
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News
17 Jul 2019
European Commission launches antitrust investigation into Amazon
Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive Continue Reading
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News
17 Jul 2019
Most security pros still concerned about public cloud security
Despite accelerated adoption of public cloud services by companies keen to benefit from increased efficiency, scalability and agility, most security professionals have reservations Continue Reading
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Podcast
17 Jul 2019
Podcast: The Computer Weekly Downtime Upload – Episode 24
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald talk about using Alexa to search for medical advice, how a good cup of tea can solve most problems and whether more should be done to provide childcare at tech events Continue Reading
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News
15 Jul 2019
Organisations turn to AI in race against cyber attackers
Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks Continue Reading
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News
12 Jul 2019
SD-WAN in play: How software-defined solves core business challenges
For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading
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News
11 Jul 2019
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms
Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading
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Feature
11 Jul 2019
Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
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News
11 Jul 2019
RiskIQ uncovers new Magecart campaign
A fresh Magecart campaign is breaching websites on a massive scale using indiscriminate attacks exploiting misconfigured Amazon S3 buckets, say researchers Continue Reading
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Feature
11 Jul 2019
Retailers engineer new ways to recruit and retain IT talent
Senior leaders at Holland & Barrett, Feelunique and BrandAlley offer tips on finding and keeping sought-after engineering and developer talent Continue Reading
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News
09 Jul 2019
ICO issues warning about using facial recognition technology
The UK privacy watchdog has ruled that any police force or private organisation using live facial recognition technology is processing personal data and needs to pay attention to data protection laws Continue Reading
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Feature
09 Jul 2019
Data protection: How privacy can be a benefit, not a burden
With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features Continue Reading
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News
09 Jul 2019
Post Office fixes technical problem causing accounting errors in Horizon
Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in Continue Reading
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News
08 Jul 2019
Eventful second Post Office Horizon trial ends
The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020 Continue Reading
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Blog Post
06 Jul 2019
The Trending Store, a data-led retail popup
A new popup store has opened in Westfield London to use data collected from social media to sell only products that are trending in real time. By partnering with tech firm Nextatlas, the store will ... Continue Reading
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News
05 Jul 2019
Autonomous delivery van drives at Goodwood Festival of Speed
Kar-go aims to revolutionise online deliveries by cutting the cost of the final mile Continue Reading
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News
04 Jul 2019
Security and privacy key to smart buildings and cities
Security and privacy capabilities are essential for stakeholders if they are to realise the benefits of smart buildings and cities, says expert whitepaper Continue Reading
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News
04 Jul 2019
Nordic payments tie-up as Nets and Swish collaborate
Payments provider and app developer work together to test out mobile phone-based in-store payments system Continue Reading
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News
04 Jul 2019
Implementing IoT – overcoming barriers to commercial adoption
Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them Continue Reading
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News
04 Jul 2019
FireEye ties Microsoft Outlook exploit to Iranian hackers
US Cyber Command has issued a warning that a patched Microsoft Outlook vulnerability is being exploited by unnamed threat actors, and recommended immediate patching Continue Reading
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News
03 Jul 2019
Sodin ransomware exploiting Windows zero-day, Kaspersky warns
Security researchers are warning that a recently discovered type of ransomware is now exploiting a zero-day Windows vulnerability, and does not require user interaction to trigger an infection Continue Reading
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News
02 Jul 2019
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition
A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading
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News
02 Jul 2019
UK consumers still concerned about personal data security
Most UK consumers are still concerned about the security of their personal data, indicating that organisations need to do more to gain consumer trust, such as implementing biometric controls Continue Reading
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News
02 Jul 2019
Post Office back-office error leaves subpostmaster with thousands of pounds extra
The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand Continue Reading
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Feature
01 Jul 2019
French baby store modernises backup as Veeam handles 150TB a night
France-based maternity, baby and children’s store Orchestra needed to share IT resources between 700 points of sale across multiple time zones, and backup for 100 applications Continue Reading
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Feature
01 Jul 2019
How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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News
28 Jun 2019
TIN coalition calls for industry action against cyber fraud
An industry group aimed at improving cyber security by tackling enduring challenges has called for collaboration in the fight against cyber fraud Continue Reading
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Feature
28 Jun 2019
Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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News
28 Jun 2019
Almost half of shoppers still prefer brands with stores
Despite an increasing amount of people shopping online, factors such as product pricing and whether a brand has a physical store still come into play Continue Reading
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News
28 Jun 2019
Apple design chief Jony Ive confirms company departure after nearly 30 years
After nearly 30 years of shaping the aesthetic of Apple products, the firm's chief design officer, Jony Ive, is leaving the company Continue Reading
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Feature
27 Jun 2019
How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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News
27 Jun 2019
Singapore aims to be global node for 5G innovation
The government will spend S$40m to develop 5G technology use cases in key sectors such as maritime and manufacturing with an eye on exporting Singapore's expertise to global markets Continue Reading
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News
26 Jun 2019
Fido Alliance announces new standards
Fido Alliance announces new identity verification and IoT initiatives to expand the reach and impact of Fido authentication, which seeks to eliminate the world’s dependence on password-based security Continue Reading
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News
26 Jun 2019
Wider threat campaign behind Wipro breach
A sophisticated, far-ranging threat campaign was behind the breach at Indian IT services firm Wipro in April, which was not an isolated incident, RiskIQ report reveals Continue Reading
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News
25 Jun 2019
Half of Dutch IT decision-makers can’t explain blockchain technology
IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading
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Podcast
25 Jun 2019
Podcast: The Computer Weekly Downtime Upload – Episode 21
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Clare McDonald and Caroline Donnelly are joined by Computer Weekly’s acting management editor, Angelica Mari, to talk about some of the past week’s biggest news stories Continue Reading
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News
21 Jun 2019
Small business not necessarily weakest security link
Small businesses may not be the weakest link in the supply chain after all, with a lack of skills and best practices being bigger factors, a study by (ISC)² reveals Continue Reading
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Feature
21 Jun 2019
Disaster planning: How to expect the unexpected
Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading
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News
20 Jun 2019
Asos trials AR catwalk technology
Online retailer Asos has partnered with HoloMe to trial an augmented reality catwalk for users of its fashion app Continue Reading
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News
19 Jun 2019
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading
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News
19 Jun 2019
Luxembourg tech startups get premium connections
Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different? Continue Reading
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News
18 Jun 2019
Openreach trials will speed up broadband upgrade
Tests to focus on process of migrating households and businesses to fibre to the premise and voice over IP Continue Reading
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News
17 Jun 2019
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial
The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial Continue Reading
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News
17 Jun 2019
HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months
An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading
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Opinion
14 Jun 2019
Building a cyber-physical immune system
Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading
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News
12 Jun 2019
From oil crash to tech startup boom in Norway
For countries highly dependent on oil, the global price crash had huge potential ramifications – one of which, in Norway, was the development of a thriving technology sector Continue Reading
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Opinion
11 Jun 2019
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
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News
11 Jun 2019
Scale targets edge workloads with HE500 hyper-converged nodes
Scale Computing adds hyper-converged infrastructure nodes to provide edge compute and storage that is fully compatible with its datacentre-scale HCI appliances Continue Reading
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News
10 Jun 2019
Whittard spills the tea about its use of technology
CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China Continue Reading
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Feature
10 Jun 2019
Convenience, digitisation and the impact on the physical store
Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores? Continue Reading
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News
06 Jun 2019
Co-op pushes to make customer care teams more co-operative
The Co-op operates in market segments ranging from funeral care to food, and its customer service strategy was disparate until it adopted Salesforce Continue Reading
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News
06 Jun 2019
Half of CFOs frustrated by complex accounting systems
Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading
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News
05 Jun 2019
Yoox Net-A-Porter launches female-focused fashion app competition
Online fashion retailer Yoox Net-A-Porter is asking young women to submit ideas for an app which helps drive sustainability in the fashion industry Continue Reading
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Feature
04 Jun 2019
How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Feature
04 Jun 2019
Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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News
03 Jun 2019
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading
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News
31 May 2019
Gant uses Cegid to streamline functions across all markets
As retailer Gant begins to mirror its core operations across all of the countries it operates in, global IT manager Ricky Dematagollage explains what part Cegid will play in the process Continue Reading
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News
30 May 2019
A lack of skills and ownership are top challenges to OT security
A lack of skills, visibility and clarity on which business function is responsible for securing operational technology are the biggest challenges to managing the risk, a study shows Continue Reading
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News
30 May 2019
2.3 billion business and consumer data files exposed online
In the year since the GDPR compliance deadline, the number of data files exposed online without adequate protection is up more than 50% due to misconfigured security controls, report reveals Continue Reading
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Podcast
28 May 2019
Podcast: The Computer Weekly Downtime Upload – Episode 17
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald reunite to discuss the discontent at Amazon’s recent shareholder meeting, what went on at the Salesforce World Tour event in London and SurveyMonkey's European datacentre plans Continue Reading
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News
24 May 2019
GDPR: Are we there yet?
A full year since the General Data Protection Regulation was implemented, there has not been the severe punitive action expected by many and personal data breaches continue to happen, leaving many wondering if any progress has been made Continue Reading
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News
24 May 2019
Effect of GDPR yet to be felt, says law firm Hogan Lovells
Despite the fact that the GDPR has been in full effect for a year, the true effect of the regulation is yet to be felt and organisations should ensure they keep their eye on the ball, says leading privacy law firm Continue Reading
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News
24 May 2019
No real change a year into GDPR, says privacy expert
A year after the GDPR compliance deadline, many organisations still have a lot of work to do to make real changes and shift focus away from fines to business value and gain, says PwC’s GDPR and data protection lead Continue Reading
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News
24 May 2019
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading
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News
23 May 2019
Paul Smith looks to tailor its back-end systems with Cegid software
British tailor Paul Smith has been working with Cegid since 2015, but it is now considering upgrading to the provider's latest software to reduce costs and increase efficiency Continue Reading
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News
23 May 2019
Amazon rejects calls for ban on sales of facial recognition tech to government agencies
Annual meeting defeats resolutions for Amazon to halt sales of its Rekognition software to government agencies, and to do more to tackle climate change Continue Reading
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News
22 May 2019
V.Pharma swaps Data Domain for Quantum and cuts backup costs
Belgian pharmacy’s Data Domains had reached end-of-life and it wanted to remain in-budget. Quantum DXi worked out a lot cheaper and easy to manage, with good support Continue Reading
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News
22 May 2019
TalkTalk admits new failings in 2015 data breach notification
TalkTalk’s failure to notify all those affected by its 2015 data breach highlights the importance of data visibility so that breach notifications are fast and accurate – a key requirement of the GDPR Continue Reading
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News
21 May 2019
Retailers need to rethink KPIs in the face of digital shopping
Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey Continue Reading
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News
21 May 2019
UC Expo 2019: Experts talk up future tech in unified communications
Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading
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News
21 May 2019
L’Oréal and Alibaba create AI-based app to offer self-care support for acne sufferers
Artificial intelligence-based app will help acne sufferers access dermatology treatment with greater ease Continue Reading
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News
21 May 2019
Middle East Interview: Dubai-based Fetchr
Delivery app Fetchr is spreading across the Middle East with its mobile-to-mobile delivery service. We talk to its founder Continue Reading
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Podcast
21 May 2019
Podcast: The Computer Weekly Downtime Upload – Episode 16
In this week’s episode of the Computer Weekly Downtime Upload, Clare McDonald and Brian McKenna are joined by prolific Downtime author Ryan Priest to discuss retail sustainability, internet influencers and the tech battle between China and the US Continue Reading
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News
20 May 2019
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading
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News
17 May 2019
École Hôtelière de Lausanne puts Amelia the robot at its core
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear Continue Reading
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News
16 May 2019
Self-sovereign ID key to data privacy
Coupling self-sovereign identity with insights from research on consumer identity management may be the key to personalising products and services without putting people at risk, says industry analyst Continue Reading
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News
16 May 2019
Fujitsu sets out to restore trust in technology
Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo Continue Reading
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News
15 May 2019
Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push
Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains Continue Reading