IT supplier relationship management
IT suppliers are taking greater responsibility for the delivery and implementation of IT, and increasingly IT supplier relationship management is a vital skill for IT managers to possess. Procurement and purchasing, sourcing, contract law and negotiation skills are required, as is understanding of key frameworks such as ITIL. We examine the best practice in effective IT supplier relationship management.
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
25 Mar 2011
Police switch to Sprint ii for IT procurement
Police forces in England and Wales are having to switch IT procurement from the Buying Solutions' CITHS framework to the SPRINT ii agreement. Continue Reading
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News
14 Mar 2011
Analysts warn over chip supply chain delays after Japan quake
The earthquake in northern Japan last week, could damage the semiconductor industry and chip supply chain. Continue Reading
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News
26 Jan 2011
Virgin supplies London schools with 10Mbps fibre optic broadband
Virgin Media's business division is to supply a managed fibre optic network to London's Grid for Learning that will replace a broadband network supplied by Symmetrix, a Capita company. Continue Reading
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News
19 Jan 2011
Government seeks £3bn traffic management technology agreement
The government is putting in place a framework agreement for traffic management technology worth up to £3bn. Continue Reading
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News
12 Jul 2010
NHS National Programme for IT set for major changes
The controversial £12bn NHS IT project looks set for an overhaul as a result of a major reorganisation of the health service Continue Reading
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Photo Story
15 Jun 2010
WWF-UK cuts IT costs and reduces carbon footprint
The recession has put pressure on charities to cut their overheads. As a result, not-for-profit environmental group WWF-UK had to cut its costs. Continue Reading
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News
08 Jun 2010
BSkyB and HP/EDS settle on £318m in damages
HP has agreed to pay BSkyB £318m in damages six months after a UK court ruled that HP-owned EDS had misrepresented its capabilities in delivering a CRM system. Continue Reading
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News
08 Sep 2009
EDS v Sky: the most significant judgement in an IT case ever?
It is now about a year since the trial in the dispute between BSkyB and EDS drew to a close. At the time, judgment was expected within a couple of months. The absence of a judgment becomes more conspicuous by the day. We can surely expect a verdict this side of Christmas. Can't we? Continue Reading
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News
15 Jun 2009
Final cockpit moments with blocked pitot sensors
Two fatal crashes of passenger aircraft show that it is dangerous for pilots to have conflicting information and warnings in the cockpit.
The recovered...
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News
10 Feb 2003
UK firms are offered help to migrate to open source
Companies are being given help to migrate to free-license software by a joint initiative from OpenForum Europe and the National... Continue Reading
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News
24 Sep 2001
Semiconductor equipment orders down 75%
US semiconductor equipment manufacturers posted $742 (£507m) in orders booked in August, down 75% from a year earlier, according... Continue Reading