Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
02 Sep 2024
Navigating the shifting sands of open source
As open source matures, the Cloud Native Computing Foundation is grappling with issues ranging from licence rug-pulling and the rise of artificial intelligence to the changing dynamics of open source contributions Continue Reading
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Feature
02 Sep 2024
Storage technology explained: Kubernetes, containers and persistent storage
In this guide, we look at the market-leading container platform Kubernetes, how it works, the challenges with persistent storage and backup, and how they have been overcome Continue Reading
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Feature
02 Sep 2024
Storage technology explained: Kubernetes, containers and persistent storage
In this guide, we look at the market-leading container platform Kubernetes, how it works, the challenges with persistent storage and backup, and how they have been overcome Continue Reading
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Feature
02 Sep 2024
SD-WAN: The evolution continues
We go through the alphabet soup of secure networks, propelled by artificial intelligence and 5G, which have rejuvenated software-defined wide area network technology Continue Reading
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News
30 Aug 2024
Nobu Hotels upgrades with AI-powered wired network infrastructure
Boutique hotel chain launches luxury services and amenities such as AI Concierge based on real-time data and guest preferences Continue Reading
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News
29 Aug 2024
AI hype hits reality roadblock
Recent surveys point to failings of artificial intelligence initiatives to achieve business objectives and deliver return on investment Continue Reading
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News
29 Aug 2024
Study highlights secure software supply chain best practices
Security trends report from open source firm shows the approaches IT leaders take to secure their software supply chain Continue Reading
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News
29 Aug 2024
Nvidia drives forward accelerated computing advantage
Nvidia is experiencing huge demand for accelerated computing using GPUs to run compute-intensive datacentre workloads Continue Reading
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News
29 Aug 2024
Primark adds five more years to IT outsourcing contract with TCS
Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least Continue Reading
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News
29 Aug 2024
Met Police deploy LFR in Lewisham without community input
The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology Continue Reading
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News
29 Aug 2024
Interview: Currys CIO Andy Gamble on AI strategy
The CIO of Currys on the four pillars of the retailer’s artificial intelligence strategy and how generative AI can enable staff to be the best versions of themselves Continue Reading
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Opinion
29 Aug 2024
AI is now more than just a science project
AI-for-AI’s sake is giving way to an enterprise AI model that demands skillful, value-driven results based on technology that can adapt with minimal cost Continue Reading
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Tip
28 Aug 2024
5 common issues with an ERP implementation
ERP implementations are complicated processes that can easily go awry. Learn about some of the most common issues and ways to avoid them before they occur. Continue Reading
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Feature
28 Aug 2024
Updating taxation: Can AI and data analysis help with HMRC’s human resources problem?
HMRC resources are currently thinly spready in the aftermath of Covid and Brexit. Could automating systems using generative AI help HMRC’s digital transformation? Continue Reading
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News
28 Aug 2024
Government commits to £4m data and AI package for education
Plans include a £3m data store for education data, £1m catalyst fund for new AI tools, and a commitment to publish an AI safety framework Continue Reading
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News
28 Aug 2024
Case study: Kingfisher Group takes DIY approach to AI roll-out across e-commerce sites
International home improvement retailer Kingfisher Group opens up about the evolution of its AI strategy, and the rewards it is reaping Continue Reading
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Definition
28 Aug 2024
What is sentiment analysis?
Sentiment analysis, also referred to as 'opinion mining,' is an approach to natural language processing (NLP) that identifies the emotional tone behind a body of text. Continue Reading
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Definition
27 Aug 2024
What is Structured Query Language (SQL)?
Structured Query Language (SQL) is a standardized programming language that is used to manage relational databases and perform various operations on the data in them. Continue Reading
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News
27 Aug 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
27 Aug 2024
AI drives strong Zoom second quarter
Comms and collaboration service provider reveals robust first half of 2025 fiscal year, outperforming guidance across the board and with marked strength in large accounts Continue Reading
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News
27 Aug 2024
NHS partners with libraries to help people access NHS App
The scheme, which will launch in October, will train librarians to support people to download and use the NHS App and NHS.uk Continue Reading
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Feature
27 Aug 2024
Computer simulations show Swedish fusion initiative could have global impact
The only nuclear fusion initiative in the Nordics, Novatron, believes it has a lot to offer on the global scale Continue Reading
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News
27 Aug 2024
Palo Alto Networks bets on ‘precision AI’
Palo Alto Networks’ regional leader, Steven Scheurmann, explains how machine learning, neural networks and generative AI can help to prevent breaches in what it calls ‘precision AI’ Continue Reading
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Feature
26 Aug 2024
5 top talent retention strategies
Talent retention can be challenging, but strategies like employee development and flexible work arrangements can keep employees from seeking other opportunities. Learn more. Continue Reading
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News
26 Aug 2024
Linus Torvalds discusses Linux development, security and AI at KubeCon
Linus Torvalds delves into the challenges in Linux development, the importance of swift security responses, and artificial intelligence’s future role in kernel programming Continue Reading
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Definition
23 Aug 2024
What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions that were once largely paper-based, or otherwise maintained by management, administrative or HR staff. Continue Reading
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Tip
22 Aug 2024
Importance of data analytics in manufacturing and use cases
Data analytics can help manufacturing leaders make more informed decisions when planning for the industry's future. Learn about analytics' importance. Continue Reading
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News
22 Aug 2024
Body of tech entrepreneur Mike Lynch recovered after freak storm
The Autonomy and Darktrace co-founder is among the people who died after his luxury yacht was hit by a waterspout off the coast of Sicily Continue Reading
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News
22 Aug 2024
DHSC should have dedicated digital records unit, says Tony Blair Institute
The digital health record unit would drive creation and implementation of electronic patient records to deliver health and care improvements and ensure the NHS is ready for the era of artificial intelligence Continue Reading
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News
22 Aug 2024
The rise and rise of open source in China
China’s embrace of open-source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, AI and other areas Continue Reading
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News
22 Aug 2024
Tech sector layoffs mount amid AI investment frenzy
Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence Continue Reading
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News
22 Aug 2024
More execs recognise data as assets than in 2020
Capgemini has updated its Data-Powered Enterprise study, which shows more businesses are deriving value from data Continue Reading
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Definition
21 Aug 2024
What is Open Platform Communications (OPC)?
Open Platform Communications (OPC) is an interoperability standard for secure data exchange in industrial automation and other areas. Continue Reading
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News
21 Aug 2024
Women in data: Claire Thompson, chief data officer, L&G
The insurer’s data chief discusses using data for better insights, building data capabilities through apprenticeships, and the value of diversity in data leadership Continue Reading
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News
21 Aug 2024
Juniper Networks unveils first blueprint for accelerating AI-native platform
Artificial intelligence for networking programme said to deliver up to 9x faster time to value through new training courses, trial offers, enterprise agreements and ‘white glove’ services Continue Reading
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Feature
21 Aug 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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Feature
21 Aug 2024
Post Office Horizon IT scandal inquiry: Two years of shocking revelations
Over two years of shocking revelations from the Post Office Horizon scandal inquiry Continue Reading
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News
21 Aug 2024
How open source is shaping AI developments
The Linux Foundation outlines efforts to bolster enterprise AI adoption through a framework for managing and deploying AI applications, standardised tooling and open data alternatives Continue Reading
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News
21 Aug 2024
Wells Fargo bank turns to AI to help families settle estates after a death
Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement Continue Reading
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Blog Post
21 Aug 2024
MIT: The rise of real-time IT creates the real-time business
The MIT Center for Information Systems Research (CISR) thinks we should be considering real-time information streams, real-time governance, real-time data platform technologies and real-time ... Continue Reading
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News
21 Aug 2024
Post Office Horizon crash disconnected branches from datacentre
The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business Continue Reading
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Feature
20 Aug 2024
7 essential strategies for upskilling managers
Some people may be born with innate managerial capabilities, but most people need training. Learn more about HR's role in upskilling managers and the value of the training. Continue Reading
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Tip
20 Aug 2024
10 strategies to improve contact center agent performance
Call monitoring, skills-based routing, positive reinforcement, training resources and coaching can help contact center agents improve their performance and customer interactions. Continue Reading
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Blog Post
20 Aug 2024
Nerdio introduces Multi Entra ID for complex IT environments
Known for its Windows desktop virtualisation capabilities and its tools designed to cost-optimize native Microsoft cloud technologies, Nerdio has now come forward with support for multiple Entra ID ... Continue Reading
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E-Zine
20 Aug 2024
CW APAC – Tech career guide: Software development
A software developer’s job typically involves working through the stages of the development lifecycle, from planning, designing, coding and testing to the ongoing maintenance of applications. In this handbook, Computer Weekly looks at what it takes to land a career and thrive in the fast-moving world of software development. Continue Reading
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20 Aug 2024
APAC career guide on software development
Find out what it takes to land a career and thrive in the fast-moving world of software development. Continue Reading
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News
20 Aug 2024
Data management key to GenAI success
Deloitte survey shows business and IT leaders are optimistic, but academic researchers warn of AI training time bomb Continue Reading
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News
20 Aug 2024
Post Office systems crash hits 'collapsing' Horizon system
Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business Continue Reading
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News
20 Aug 2024
Zoom marks million milestone for webinar attendee capability
Zoom announces that it can now support seven-figure audiences for online conferences in use cases including enterprise, entertainment and public sector Continue Reading
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E-Zine
20 Aug 2024
A gold medal for Olympic mobile coverage
In this week’s Computer Weekly, we go behind the scenes with Orange, networking partner for the Paris Olympic Games, to discuss the challenges of connecting 120 venues. We talk to a CIO for whom IT accessibility and usability is a very personal concern. And we look at how to keep control of SaaS licensing costs. Read the issue now. Continue Reading
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Definition
20 Aug 2024
What is customer segmentation?
Customer segmentation is the practice of dividing a customer base into groups of individuals that have similar characteristics relevant to marketing, such as age, gender, interests and spending habits. Continue Reading
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News
19 Aug 2024
Lack of skills causing AI setbacks, says research
Research by IDC and Expereo found UK CIOs are struggling to implement and maintain AI plans because of a lack of skills Continue Reading
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News
19 Aug 2024
Popular Microsoft apps for Mac at risk of code injection attacks
Researchers at Cisco Talos turn up evidence suggesting that Microsoft apps running on the Apple macOS operating system are not as secure as they seem Continue Reading
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News
19 Aug 2024
CXL moves forward as memory technology for AI
A recent demo has showcased how the new memory technology could be applied in Red Hat Linux to speed up AI workloads cost-effectively Continue Reading
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Definition
19 Aug 2024
What is cloud automation?
Cloud automation is a broad term that refers to processes and tools that reduce or eliminate manual efforts used to provision and manage cloud computing workloads and services. Continue Reading
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Definition
19 Aug 2024
What is LXD (Linux container hypervisor)?
LXD, pronounced 'lex-dee,' is a unified platform for managing system containers and virtual machines (VMs). Continue Reading
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Definition
19 Aug 2024
What is customer experience (CX) and why is it important?
Customer experience (CX) is the sum total of customers' perceptions and feelings resulting from interactions with a brand's products and services. Continue Reading
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Feature
19 Aug 2024
Keeping control of SaaS costs
The ease with which someone with a corporate credit card can buy a SaaS product can lead to runaway costs and data leakage risks Continue Reading
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News
19 Aug 2024
Singtel expands GPUaaS offering to Southeast Asia
Singapore telco teams up with the Bridge Alliance industry group to bring its GPU-as-a-Service to enterprises across Southeast Asia Continue Reading
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News
16 Aug 2024
New Relic CEO on APAC growth and future of observability
New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments Continue Reading
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Definition
16 Aug 2024
What are buyer personas?
A buyer persona is a composite representation of a specific type of customer in a market segment. Continue Reading
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Tip
16 Aug 2024
User mode vs. kernel mode: OSes explained
Kernel mode exists to keep user applications from disrupting critical system functions. Learn how each state works and what can happen when an error occurs in kernel mode. Continue Reading
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News
16 Aug 2024
Thousands of NetSuite customers accidentally exposing their data
Misconfigured permissions across live websites are leaving thousands of NetSuite users open to having their valuable customer data stolen, researchers say Continue Reading
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News
16 Aug 2024
Campaigners criticise Starmer post-riot public surveillance plans
A UK government programme to expand police facial recognition and information sharing after racist riots is attracting criticism from campaigners for exploiting the far-right unrest to generally crack down on protest and increase surveillance Continue Reading
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Feature
15 Aug 2024
The top 7 video marketing trends
Video marketing trends, such as user-generated content, influencer marketing and virtual and hybrid events, can help brands expand their reach and engage more customers. Continue Reading
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Definition
15 Aug 2024
What is geolocation? Explaining how geolocation data works
Geolocation technology identifies physical locations of devices and individuals based on information such as geographic coordinates and internet protocol addresses (IP address). Continue Reading
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Opinion
15 Aug 2024
'Black swans' take flight: the legal ramifications of the CrowdStrike incident
A ‘guinea pig’ approach to testing software could lead to class actions against technology companies Continue Reading
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News
15 Aug 2024
Google Cloud survey shows GenAI business benefits
Survey on behalf of Google Cloud suggests that business can start generating value from GenAI within six months Continue Reading
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News
15 Aug 2024
ASEAN organisations lack mature AI strategy
IBM-commissioned study reveals that while ASEAN organisations are engaging with AI, only 4% have reached a transformative level of AI maturity Continue Reading
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News
15 Aug 2024
Cardiff schools turn PSTN switch-off into opportunity for improved agility
Civic authorities responsible for education in Welsh capital look to take advantage of switch-off of UK’s analogue copper-based comms infrastructure to drive cloud-based digital transformation of schools’ communications systems Continue Reading
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Definition
14 Aug 2024
What is sales motion?
A sales motion is the particular sales method an organization uses to sell and deliver a product or a service to its customers. Continue Reading
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News
14 Aug 2024
August Patch Tuesday proves busy with six zero-days to fix
Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update Continue Reading
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Definition
14 Aug 2024
What is a build server?
A build server, also called a continuous integration server (CI server), is a centralized, stable and reliable environment for building distributed development projects. Continue Reading
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News
14 Aug 2024
Dawn Project calls out Big Tech for selling AI snake oil
A campaigning group focused on safety critical technology has called out the major tech firms for putting people’s lives at risk with flawed AI Continue Reading
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News
14 Aug 2024
Automated police tech contributes to UK structural racism problem
Civil society groups say automated policing technologies are helping to fuel the disparities that people of colour face across the criminal justice sector, as part of wider warning about the UK’s lack of progress in dealing with systemic racism Continue Reading
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Blog Post
14 Aug 2024
Accessibility and digital exclusion
Imagine if one day in your job, you have to ask someone to find the radio button on a Windows PC or a Mac that you are supposed to click, because your screen reader is unable to tell you where it ... Continue Reading
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News
14 Aug 2024
Leeds Teaching Hospitals deploys patient records and data sharing on Azure
In-house patient records system has been migrated to the Microsoft public cloud, opening up the potential for greater data sharing Continue Reading
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Definition
14 Aug 2024
What is an API (application programming interface)?
An application programming interface (API) is code that enables two software programs to communicate. Continue Reading
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Podcast
13 Aug 2024
Podcast: Storage functionality in Kubernetes 1.31
We talk to Sergey Pronin of Percona about new storage functionality in Kubernetes 1.31, including volume attribute class and changes to persistent volumes, as well as other long-term fixes Continue Reading
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News
13 Aug 2024
Oracle Exadata Exascale: Big architecture shift for small workloads
Exascale is multitenant architecture for Oracle Database that promises performance equal to dedicated infrastructure and savings compared with existing products, with AI workloads in mind Continue Reading
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E-Zine
13 Aug 2024
Designed to deceive – reviewing the Post Office scandal inquiry
In this week’s Computer Weekly, we review the marathon latest phase of the Post Office scandal inquiry, as ministers, civil servants, executives and lawyers were shamed. We look at IOWN – a candidate for the next generation of networking technology. And we examine best practice in software asset management. Read the issue now. Continue Reading
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Feature
12 Aug 2024
AI interview: Thomas Dekeyser, researcher and film director
On the politics of ‘techno-refusal’, and the lessons that can be learned from a clandestine group of French IT workers who spent the early 1980s sabotaging technological infrastructure Continue Reading
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Feature
12 Aug 2024
Forrester: Rethink your software asset management practices
Software as a service needs to be managed as part of software asset management. Forrester analysts offer some practical advice on how to succeed Continue Reading
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News
12 Aug 2024
How JSR is using generative AI to drive insights
JSR Corporation has been using the Cohesity Gaia enterprise search assistant to surface insights from backups of employee mailboxes and OneDrive data Continue Reading
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Definition
09 Aug 2024
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals. Continue Reading
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Tip
09 Aug 2024
10 tips to improve customer retention
Organizations that properly gather consumer feedback, get to know their customers and offer rewards to loyal shoppers can improve their customer retention rates. Continue Reading
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Feature
09 Aug 2024
Kubernetes and storage in the enterprise: What the analysts say
We talk to analysts about Kubernetes adoption in the enterprise, how mature it is, deployment challenges and key obstacles to enterprises that want to go cloud-native with containers Continue Reading
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Feature
09 Aug 2024
Kubernetes at 10: CRDs at core of extensible, modular storage in K8s
We talk to VMware engineer Xing Yang, who saw Kubernetes storage evolve from the early days where its modular, extensible origins translated to Operators for storage and backup Continue Reading
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News
08 Aug 2024
UK competition regulator looks into Amazon’s Anthropic funding
The Competition and Markets Authority is continuing to look at big tech’s interconnected web of artificial intelligence partnerships Continue Reading
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News
08 Aug 2024
Accountants predict AI-driven business surge
Artificial intelligence looks likely to improve business, but ethics, data quality and skills shortages remain barriers to take-up Continue Reading
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News
07 Aug 2024
Microsoft and CrowdStrike hit back at Delta’s legal threats
Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT systems Continue Reading
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News
07 Aug 2024
Rocketing AI demand sees Lumen light up custom networks division
Connectivity provider shakes up corporate structure in response to artificial intelligence economy changing business operations and companies recognising need for powerful network to manage unprecedented data flows and demand Continue Reading
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Feature
07 Aug 2024
CX+EX=BG, with added AI: A winning formula for customer experience
Guaranteeing customer experiences of the highest level possible is one of the cornerstones of the modern business. Is there a magic formula? It could well be a combination of artificial intelligence and pixie dust Continue Reading
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Blog Post
07 Aug 2024
Jaws close on Linux malware with Aqua Security Traceeshark
Cloud-native software tools company Aqua Security has made note of Traceeshark, a plug-in for Wireshark designed to allow software practitioners to investigate security incidents. Wireshark is an ... Continue Reading
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News
07 Aug 2024
Navigating the data analytics and AI landscape
Analysts at the Gartner Data and Analytics Summit in Sydney call for organisations to focus on business outcomes, extend data literacy to AI literacy and foster human-AI collaboration to benefit from the AI era Continue Reading
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News
06 Aug 2024
Labour drops Edinburgh exascale supercomputer but funds more AI
The £1.3bn pledge by the former government to build an £800m supercomputer in Edinburgh has gone – but there’s new money for artificial intelligence Continue Reading
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Feature
06 Aug 2024
AI disempowers logistics workers while intensifying their work
Conversations on the algorithmic management of work largely revolve around unproven claims about productivity gains or job losses - less attention is paid to how AI and automation negatively affect low-paid workers Continue Reading
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News
06 Aug 2024
Zoom claims AI-first as it debuts Docs on Workplace
Collaboration and conference technology and services provider launches first product from Workplace portfolio with generative artificial intelligence built in from the ground up to enable the next generation of team collaboration Continue Reading
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News
06 Aug 2024
How Darussalam Assets is tapping AI in HR operations
Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes Continue Reading
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E-Zine
06 Aug 2024
Migrating to S/4Hana – how the Co-op made its move
In this week’s Computer Weekly, as SAP users prepare for the deadline to move off the ECC platform, we find out how the Co-op is migrating to S/4Hana. Our latest buyer’s guide looks at how to manage SaaS and on-premise software licensing. And we talk to former NCSC CEO Ciaran Martin about the true risks from nation-state cyber attacks. Read the issue now. Continue Reading
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Tip
05 Aug 2024
7 benefits of using a 3PL provider for reverse logistics
A 3PL with experience working with supply chain partners and expertise in returns can help simplify a company's operations. Learn more about how a 3PL helps with reverse logistics. Continue Reading
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News
05 Aug 2024
Chinese cyber attack sparks alert over six-year-old MS vuln
After a proof-of-concept for a six-year-old Microsoft vulnerability emerged in a Chinese APT attack chain, defenders should be on the look-out for exploitation of CVE-2018-0824 Continue Reading